Had a sump pump failure. These guys came out within a very short time after calling and got to work to remove the water, damaged carpet, and start on drying everything out. Everyone was professional, very nice, answered all questions. Hope to never need their services again, but if we do we'll be calling them.

I was out of town when the team began work on my house. The team was responsive to all communication and did an excellent job getting equipment set up quickly to start the drying process! I can’t thank Ryan, Lindsay, Dustin and Roxanne enough for there hard work!! Good job guys!!

When you are more than 500 miles away from home and your finished basement floods, one can feel as if they are cornered, have no choices, and will be taken advantage of during the resolution; however, that was NOT the case with SERVPRO of Blue Springs, MO!! My gigantic problem was treated as a top priority job as if it was their own home. From the first frantic call I made about water-soaked carpets, soiled drywall and the unknown cause, SERVPRO’s team prepared an assessment, mitigation and clean-up plan. Not only did they communicate with me throughout the entire process, but also continued to give me feedback, answer lingering questions, and made me feel comfortable with my unavailability to be on site. Professional, confident, and extremely knowledgeable is how I would describe these experts. "Like it never even happened." is SERVPRO’s motto and they live up to it. Highly recommend and am beyond grateful for absolutely everything.

We had a water pipe burst.....water...was.... EVERYWHERE and we were beside ourselves not knowing where to start....Matt and his team came out at a weird hour and helped us SEEMLESSLY with the cleanup and claim details... they were quick to respond... professional and helped us move forward in a speedy manner. Would HIGHLY recommend this group!!

SERVPRO crew did an amazing job with a leak that occurred in the house that went through 2 floors! They were professional, fast, communicative, responsive and did great work. Thank you.

SERVPRO is AMAZING and took such good care of us when a pipe burst and flooded our finished basement. They were able to help us in the middle of the night and explained what they were doing every step of the way! Hopefully we don’t need any more restoration work done- but if we do I know exactly who I will call! I absolutely recommend that you trust them with your home.

We recently had water damage to our home from a slow leak we were uncertain where it was coming from. We called SERVPRO of Independence and Blue Springs and they quickly identified the problem and provided us with a solution. We are very impressed with the turn around and personable service to resolve the issue. I highly recommend them for the response time and problem solving.

The response time was amazing - the work was done amazingly fast and amazingly well.  Amazing is the key word! Thank you!