24/7 Emergency Service
The Water Damage Restoration Process
Step 1 - Emergency Contact
You can start breathing again because as soon as you call our office, you release the burden of the accident. Our representative will guide you as they ask you a series of questions to understand better the equipment and the resources needed to complete the job accurately.
Step 2 - Water Damage Assessment
This is when we will have our Project Manager come to your property, and they will determine the scope of the water damage. They will inspect and test to determine the magnitude of the damage and where the moisture has gone to ensure the job is completed correctly.
Step 3 - Water Extraction
We have to take immediate action to eliminate the chance of secondary damage being created. Our technicians use pumps and vacuums to remove hundreds or thousands of gallons out of your property.
Step 4 - Drying and Dehumidification
Our professionals will use room measurements, temperature, and relative humidity in determining the number of air movers and dehumidifiers needed to dry out your property thoroughly.
Step 5 - Sanitizing
We have a content cleaner whose primary focus is to remove lingering smoke odor, and sometimes we will hold onto the contents for a client. Our team of professionals can provide sanitizing treatments, eliminate odors, and deodorize your property.
Step 6 - Restoration
Restoration is being there for our clients to ensure they are being taken care of, whether minor replacing drywall or as big as the reconstruction of multiple rooms.
Water or Flood Damage?
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Every water damage event is a little different and requires a unique solution, but the general process stays the same. You can click on any of the steps below to learn more about that process.
Step 1 - Emergency Contact
The restoration process begins when you call us. Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.
Step 2 - Inspection and Water Damage Assessment
We determine the scope of your water damage at this stage. We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
Step 3 - Water Removal / Water Extraction
The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property, which helps prevent secondary water damage and mold growth.
Step 4 - Drying and Dehumidification
We use specialized equipment to remove the remaining water that is harder to access. Our Professionals will use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry your home or business.
Step 5 - Cleaning and Sanitizing
We clean all of the restorable items and structures damaged by the water. We are adept at cleaning contents using a number of techniques. Our professionals are trained to provide sanitizing treatments and to remove odors and deodorize your property.
Step 6 - Restoration
Restoration is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.
